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It warned us of 11 hours a day building work at our booked ‘tranquil’ hotel and we wanted our money backI booked a £609 package to Spain through easyJet Holidays. Shortly afterwards, easyJet notified me that there were building works at the hotel. I was given the option of going ahead with the trip, or changing the holiday and paying any difference in price. Equivalent packages cost more, and since I’ve been under a lot of stress the last thing I wanted was a week on a building site, so I asked for a refund, but easyJet refused.JT, Brighton Continue reading…
It warned us of 11 hours a day building work at our booked ‘tranquil’ hotel and we wanted our money back
I booked a £609 package to Spain through easyJet Holidays. Shortly afterwards, easyJet notified me that there were building works at the hotel. I was given the option of going ahead with the trip, or changing the holiday and paying any difference in price. Equivalent packages cost more, and since I’ve been under a lot of stress the last thing I wanted was a week on a building site, so I asked for a refund, but easyJet refused.
JT, Brighton
