260 McNuggets? McDonald’s Ends A.I. Drive-Through Tests Amid Errors

Ordering mistakes frustrated customers during nearly three years of tests. But competitors like White Castle and Wendy’s say their A.I. ordering systems have been highly accurate. Artificial Intelligence, Fast Food Industry, Computers and the Internet, Social Media, Restaurants, McDonald’s Corporation, Wendy’s International Inc, White Castle, Google Inc, TikTok (ByteDance) Ordering mistakes frustrated customers during nearly three years of tests. But competitors like White Castle and Wendy’s say their A.I. ordering systems have been highly accurate. NYT > Business