In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference? In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference? Business / Banking & finance Sydney Morning Herald – Business