Stranded in the CrowdStrike Meltdown: ‘No Hotel, No Food, No Assistance’

Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on their own. Airlines and Airplanes, Computer Network Outages, Customer Relations, Delays (Transportation), Aviation Accidents, Safety and Disasters, Travel and Vacations, CrowdStrike Inc, Alaska Airlines, American Airlines, Delta Air Lines Inc, United Airlines, src-reader-callout Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on their own. NYT > Business

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