‘First aid kit’ for tough classes

If survival required a special backpack and a portable first aid kit, you’d do well to hear that with enough time to prepare. If wilderness guides knew all this and didn’t tell you, what kind of wilderness guides would they be?

But when a college student enrolls in a course that has a high rate of students earning Ds or Fs or withdrawing – or high DFW rate – the only way they might find that out is through informal warnings from an academic advisor, said Bridget Burns, chief executive officer at the University Innovation Alliance, a group of public research universities that works to increase college graduation rates. Historically, students enrolling in these classes haven’t been equipped with the academic first aid kit they might need to get through the course without becoming part of the DFW statistic. 

Those who run colleges know when a course is a “high DFW” course, Burns said, but their approach is simply to hope that students don’t fail. “And we’re smarter than that, as a sector. We care too much about students to let that kind of posture for our work continue.”

This realization sank in for Burns during the pandemic, when leaders from the University Innovation Alliance began reporting increased DFW rates. Surely Covid itself was a factor, but it was unclear what else was contributing to these students earning Ds or Fs or withdrawing. Factors such as the time of day a class is offered, whether it’s in-person or online, the student demographics and faculty demographics, or the combination of classes a student is taking could all contribute, but there hasn’t been a way of identifying why certain classes have high DFW rates. 

“I was shocked to discover there’s no way of diagnosing DFW rates,” Burns said. “That blew my mind.”

Not surprisingly, students who receive Ds, Fs or Ws graduate at lower rates than their peers, according to a 2021 analysis of data from eight colleges by the Association of Public Land Grant Universities. The report found that 69 percent of students who had never received a DFW graduated in four years, compared to 44 percent of those who had received one DFW, and 22 percent of those who had received more than one DFW.

And students from certain groups get DFWs at higher rates than others, the study found. For example, in 18 of 20 classes analyzed, first-generation students were more likely to have a DFW than their peers. Students from historically underrepresented racial and ethnic groups were more likely than their peers to have a DFW in 19 of 20 classes. Students receiving Pell grants were more likely to have a DFW in 17 of 20 classes. 

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Burns said the answer should not be to track students into easier classes, but to ensure that all students have enough academic support to succeed in the tough classes and finish their degrees.

“It’s more expensive, it’s a little bit more resource intensive, I get it,” Burns said. “But it’s so much more costly for us to have students getting Ds, Fs and Ws and walking away.”

Over the past few years, Burns has been working to better understand DFW rates, reduce them, and figure out how to help students recover academically after they’ve received a D or F or withdrawn from a particularly tough class.

Burns and leaders at 11 colleges across the country have put together a sort of academic first aid kit, and are testing it on students who have got a D or F or withdrawn from certain classes. The kit includes things like academic coaching, writing assistance, supplemental instruction and tutoring. As a part of the trial, they also re-enrolled students in the courses they’d failed, at no cost. 

According to data from the University Innovation Alliance, about 77 percent of the students in the trial passed the class the second time, compared to 55 percent of students who paid to retake the course and did so without the added support. These figures reflect the outcomes of 311 students who had earned Ds, Fs or Ws in certain classes and then retook them with the support of the University Innovation Alliance last summer or fall.  

The participating colleges are the University of California, Riverside; North Carolina Agricultural and Technical State University; the University of Illinois, Chicago; Georgia State University; Purdue University; the University of Utah; Virginia Commonwealth University; Oregon State University; the University of Central Florida; Arizona State University and the University of Colorado, Denver. 

Each college selected courses with high DFW rates, including classes in math, chemistry, biology, psychology and English. 

Burns said that academic support services are clearly helping the students as they retake the difficult classes. And they’re resources that are already available at most colleges. If students are not being connected with these resources before enrolling in these challenging courses for the first time, Burns said, “we are just not giving ourselves the benefit of our own knowledge.”

“Why are we letting students fail when we know that they’re going down a path that is unlikely to be successful?” Burns said. “We’re going to have to interrogate the practices that allow students to consistently struggle with the exact same classes over time. Because it’s not the student that’s the problem.”

This story about difficult college classes was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for our higher education newsletter. Listen to our higher education podcast.

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 If survival required a special backpack and a portable first aid kit, you’d do well to hear that with enough time to prepare. If wilderness guides knew all this and didn’t tell you, what kind of wilderness guides would they be? But when a college student enrolls in a course that has a high rate
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