Just as software companies use agile practices to develop products, marketing teams can adopt Agile to accelerate growth and ultimately spend less to achieve goals.
Agility is a critical skill for marketers seeking to keep up with diverse and ever-changing markets. In an industry where technology, consumer behaviour, and market trends can transform the lay of the land virtually overnight, the ability to adapt and respond quickly is essential.
This is where embracing Agile ways of working in marketing can make or break the outcome of your campaigns, as well as your ability to stay competitive and maintain growth during periods of change or fluctuation.
Agile marketing explained
Agile marketing is the application of Agile methods—originally devised for software developers—into the marketing discipline. It seeks to improve productivity and achieve better outcomes by prioritising iterative development, adaptability, collaboration, and responsiveness to change.
Agile marketing follows a step-by-step iterative process, testing ideas and assumptions through quick sprints, and allowing for continuous feedback and agile responsiveness to market shifts.
Agile marketing follows a step-by-step iterative process, testing ideas and assumptions through quick sprints, and allowing for continuous feedback and agile responsiveness to market shifts. Just as software companies use agile practices to develop products, marketing teams can adopt Agile to accelerate growth and ultimately spend less to achieve goals.
The 5 steps of Agile marketing
So-called ‘growth hacking’ has increased in popularity over the last few years, which has seen many marketers prioritise ‘new tools’, ‘experimentation’ and ‘short-cuts’ over strategy. It is of course possible to collate random ‘hacks’ and prepare large numbers of experiments over a short period of time and see some success. However, the goal should be to deliver the right product to the right audience at the right time—rather than applying as many scattergun hacks as possible.
An Agile approach, in contrast, requires strategy, planning, and testing to determine which practices and methods will generate great results. Devising the right process for your Agile marketing team will help you become a growth expert, not just a one-time hacker.
Step 1. Identify your metrics
As any marketer knows, all campaign goals need to be measurable, with clear indicators to track progress. Dave McClure’s AARRR metrics framework (Acquisition, Activation, Retention, Referral, Revenue) is useful here.
Once you’re clear on your metrics, start by setting up an analytics system to collect and analyse your data. Establishing this early and measuring everything right from the get-go will enable you to make data-driven decisions and test your hypotheses.
One metric that can be challenging to pinpoint is Activation. Activation can be understood as the “a-ha moment”—the action that sparks active engagement—but often the factors that lead to this moment are difficult to measure. Therefore, identifying activation for your product or service will require analysing patterns among returning users. Study their first-session behaviour to uncover what drives success. Analytic tools can reveal the actions leading to active usage, while interviews add empathy and emotional context to the data.
Step 2. Set your goals and pace
Attempting to focus on too many things at once is not only difficult—it’s detrimental to your team’s effectiveness. Instead, focus on one or two key goals at a time. Once these have been defined, it’s time to plan your sprints.
A sprint is a short, dedicated period of intensive work during which experiments are conducted and tasks are ticked off in order to achieve a set goal. At the end of the sprint, teams can assess results and analyse what worked and what didn’t.
True to Agile principles, the length and frequency of sprints should be determined by your team, and will likely be dependent on timing and resources. Setting and maintaining a pace that works for your team is essential for your longer-term growth and success.
Step 3. Develop your ideas and theories
Once your team is clear on goals and has established its pace, it’s time to develop and test your ideas, or hypotheses. Start by analysing your data to uncover insights or trends that you can investigate further. After gathering these insights and formulating your ideas, add them to your Growth Backlog—effectively a pipeline of theories to test during sprints.
Consider aligning each testable theory with a AARRR metric (Acquisition, Activation, Retention, Referral, Revenue) to avoid becoming siloed and ensure your approach remains comprehensive.
Step 4. Assess your test options
With a solid pipeline of ideas, how do you determine what to test first? To optimise your time and effectively prioritise items for your next sprint, consider the following three questions, as outlined by Sean Ellis’ ICE Score framework:
- What will the impact be if this works?
- How confident are we that this will work?
- How easy is it to build/implement?
Score each question’s response on a scale of 1 to 5 (with 5 indicating highest impact, highest confidence, and easiest to build). The theories with the highest overall ICE score should then be prioritised for your team’s next sprint.
Step 5. Test, analyse, and repeat
From here, you’re ready to kick off your first sprint! At the conclusion, hold a post-sprint retrospective to identify what worked, what didn’t, and what could be done differently to improve the outcome next time.
Post-sprint retrospectives are a vital component of the Agile marketing process, helping identify and remove obstacles, foster continuous learning, and support ongoing improvements in processes and outcomes. Each sprint cycle provides new insights, making the team increasingly efficient over time.
Adopting an Agile approach empowers marketers with a structured method for growth. Instead of relying on scattergun strategies and uncertain spending, Agile enables you to adapt quickly, improve systematically, and achieve more meaningful progress across campaigns.
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