Consumers frequently experience immersive service in health care (e.g., hospital stays, residential care), education (e.g., school/university attendance) or hospitality (e.g., air travel, resorts) among others. Such immersive services are provided to millions of consumers daily and are of major economic importance. Consumers frequently experience immersive service in health care (e.g., hospital stays, residential care), education (e.g., school/university attendance) or hospitality (e.g., air travel, resorts) among others. Such immersive services are provided to millions of consumers daily and are of major economic importance. Social Sciences Economics & Business Phys.org – latest science and technology news stories
A new perspective on well-being—consumer agency in immersive service
