BA’s ‘better world’ just got worse after my child needed emergency surgery and couldn’t fly

BA’s ‘better world’ just got worse after my child needed emergency surgery and couldn’t fly

Consumer affairs, Consumer rights, Money, British Airways, Airline industry, Travel, Travel & leisure, Travel insurance Business | The Guardian

​For insurance, I needed confirmation from the airline that we didn’t board the plane – but it hasn’t respondedI was due to fly to South Africa for a family wedding in August. On the day of departure, my three-year-old son had an awful accident and was admitted to hospital for emergency surgery.My travel insurer asked for confirmation from BA that I didn’t fly on my outbound flight. Continue reading… 

For insurance, I needed confirmation from the airline that we didn’t board the plane – but it hasn’t responded

I was due to fly to South Africa for a family wedding in August. On the day of departure, my three-year-old son had an awful accident and was admitted to hospital for emergency surgery.

My travel insurer asked for confirmation from BA that I didn’t fly on my outbound flight.

Continue reading… 

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