Clinician Recall Worse After Biased Handoffs

Clinician Recall Worse After Biased Handoffs

This is a MedPage Today story.

Residents and medical students recalled clinical information with less accuracy after hearing a patient handoff rife with biased language, a survey study found.

Those who heard handoffs with blame-based bias had less accurate recall than those who heard neutral handoffs (77% vs 93%, P=0.005), according to Austin Wesevich, MD, MPH, MS, of the University of Chicago, and colleagues.

In addition, participants had less positive attitudes toward patients as measured by Provider Attitudes Toward Sickle Cell Patients Scale (PASS) scores after hearing biased handoffs (mean scores 22.9 vs 25.2, P<0.001), they reported in JAMA Network Open.

“People are getting it right more often when they hear the neutral [version],” Wesevich told MedPage Today. “It’s pretty compelling that there’s some sort of distraction or cognitive effect of having to neutralize out the biased phrases.”

In an invited commentary, Somnath Saha, MD, MPH, and Mary Catherine Beach, MD, MPH, of… Health ABC News: Health

​This is a MedPage Today story.

Residents and medical students recalled clinical information with less accuracy after hearing a patient handoff rife with biased language, a survey study found.

Those who heard handoffs with blame-based bias had less accurate recall than those who heard neutral handoffs (77% vs 93%, P=0.005), according to Austin Wesevich, MD, MPH, MS, of the University of Chicago, and colleagues.

In addition, participants had less positive attitudes toward patients as measured by Provider Attitudes Toward Sickle Cell Patients Scale (PASS) scores after hearing biased handoffs (mean scores 22.9 vs 25.2, P<0.001), they reported in JAMA Network Open.

“People are getting it right more often when they hear the neutral [version],” Wesevich told MedPage Today. “It’s pretty compelling that there’s some sort of distraction or cognitive effect of having to neutralize out the biased phrases.”

In an invited commentary, Somnath Saha, MD, MPH, and Mary Catherine Beach, MD, MPH, of… 

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