Money, Consumer affairs, Consumer rights, Airbnb, Mobile phones, Mobile phones, Technology, Telecoms Business | The Guardian
When I got a confirmation email addressed to the wrong name. I suspected an error and cancelled. Then £500 was taken from my accountEight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on the booking.I realised Airbnb tech had somehow logged me in to a stranger’s account using my new work phone number and my Face ID. Airbnb later told me the phone number had been recycled and was previously owned by “Rachel”. No payment had been taken and I immediately cancelled the reservation and booked a different property. Continue reading…
When I got a confirmation email addressed to the wrong name. I suspected an error and cancelled. Then £500 was taken from my account
Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on the booking.
I realised Airbnb tech had somehow logged me in to a stranger’s account using my new work phone number and my Face ID. Airbnb later told me the phone number had been recycled and was previously owned by “Rachel”. No payment had been taken and I immediately cancelled the reservation and booked a different property.
