The I.R.S.’s Taxpayer Advocate Service found that many of those affected were lower-income people who depended on refunds to cover living costs. The wait is “ridiculous,” the head of the service said. Rebates and Refunds, Identity Theft, Income Tax, Tax Preparers and Preparation, Personal Finances, Content Type: Service, Tax Credits, Deductions and Exemptions, Internal Revenue Service The I.R.S.’s Taxpayer Advocate Service found that many of those affected were lower-income people who depended on refunds to cover living costs. The wait is “ridiculous,” the head of the service said. NYT > Business