A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. Content Type: Service, Travel and Vacations, Customer Relations, Mobile Applications, Hotels and Travel Lodgings, Reservations (Airlines, Hotels, Etc.) A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. NYT > Business
Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
