Australia’s big four banks are ramping up their use of artificial intelligence to answer customer calls and assess loan applications. How long before a machine rather than a human writes your home loan? Australia’s big four banks are ramping up their use of artificial intelligence to answer customer calls and assess loan applications. How long before a machine rather than a human writes your home loan? Banking, Artificial Intelligence, Financial Services Industry, Business and Industry Regulation, Financial Advisers, Consumer Protection Latest business news