Money, Consumer affairs, Consumer rights, John Lewis, Retail industry, UK news Business | The Guardian
The seven-year-old table exploded on the hottest day of the year but I am being refused a refundI bought a glass-top dining table from John Lewis several years ago and was in shock after it exploded on the hottest day of the year.I contacted John Lewis but it said I was not entitled to a refund or a replacement. There was a camera and a laptop sitting on the table at the time and the “heat given off by these devices is a known cause of glass breakage in tempered glass”, it told me. Continue reading…
The seven-year-old table exploded on the hottest day of the year but I am being refused a refund
I bought a glass-top dining table from John Lewis several years ago and was in shock after it exploded on the hottest day of the year.
I contacted John Lewis but it said I was not entitled to a refund or a replacement. There was a camera and a laptop sitting on the table at the time and the “heat given off by these devices is a known cause of glass breakage in tempered glass”, it told me.
