Messages can trigger the opposite of their desired effect—but you can avoid communication that backfires

The best graduation speeches dispense wisdom you find yourself returning to long after the graduation tassels are turned. Take the feel-good life advice in Baz Luhrmann’s song to a class that graduated 25 years ago. Only on a recent relisten did I realize it also captures one of the research-based strategies I teach for avoiding communication that backfires. The best graduation speeches dispense wisdom you find yourself returning to long after the graduation tassels are turned. Take the feel-good life advice in Baz Luhrmann’s song to a class that graduated 25 years ago. Only on a recent relisten did I realize it also captures one of the research-based strategies I teach for avoiding communication that backfires. Social Sciences Phys.org – latest science and technology news stories