Mobile top-up firm dragging its feet over fully refunding my mum £1,900

Mobile top-up firm dragging its feet over fully refunding my mum £1,900

Mobile phones, Consumer affairs, Money, UK news Business | The Guardian

​Grandson unwittingly subscribed 84-year-old to monthly service after being asked to add one-off top-up of £40Last month, my 84-year-old mother spotted a £47.56 charge from a company called On Top Up on her credit card bill that she did not recognise.When I looked into this, it emerged she had been unintentionally subscribed to a monthly mobile top-up service since September 2021 and had paid the firm just over £1,900. Continue reading… 

Grandson unwittingly subscribed 84-year-old to monthly service after being asked to add one-off top-up of £40

Last month, my 84-year-old mother spotted a £47.56 charge from a company called On Top Up on her credit card bill that she did not recognise.

When I looked into this, it emerged she had been unintentionally subscribed to a monthly mobile top-up service since September 2021 and had paid the firm just over £1,900.

Continue reading… 

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