Redesigned Federal Trade Commission website sees increased consumer reporting of fraud by 28%

New research has revealed that a revamp of a federal website for filing consumer complaints has led to a significant increase in public usage. More to the point, when the Federal Trade Commission (FTC) conducted a wholesale redesign of its website, which consumers can use to file complaints to the FTC, the number of complaints jumped by 28%. New research has revealed that a revamp of a federal website for filing consumer complaints has led to a significant increase in public usage. More to the point, when the Federal Trade Commission (FTC) conducted a wholesale redesign of its website, which consumers can use to file complaints to the FTC, the number of complaints jumped by 28%. Economics & Business Phys.org – latest science and technology news stories