Less than 40 per cent of the complaints lodged about Australian airlines were addressed in 2023, with Virgin Australia copping the most heat and Qantas taking the longest to deal with issues. Less than 40 per cent of the complaints lodged about Australian airlines were addressed in 2023, with Virgin Australia copping the most heat and Qantas taking the longest to deal with issues. Business / Companies Sydney Morning Herald – Business
Refunds the top gripe as most airline complaints left unresolved
