Money, Consumer affairs, Consumer rights, Marks & Spencer, Business, Retail industry, UK news Business | The Guardian
At first it told me you needed an email or smartphone to access a Sparks card – but you don’tAfter my grandfather’s death, my 87-year-old grandmother moved into a retirement home. She is happy there and one of the best things is the nearby Marks & Spencer food hall.However, when I tried to sign her up for a Sparks card, so she can access any discounts and deals, we were told she needed an email and a smartphone. It no longer issues paper or cards. To my mind this is digital exclusion. Continue reading…
At first it told me you needed an email or smartphone to access a Sparks card – but you don’t
After my grandfather’s death, my 87-year-old grandmother moved into a retirement home. She is happy there and one of the best things is the nearby Marks & Spencer food hall.
However, when I tried to sign her up for a Sparks card, so she can access any discounts and deals, we were told she needed an email and a smartphone. It no longer issues paper or cards. To my mind this is digital exclusion.
