The ‘Club Med’ lesson: How service organizations can improve employee well-being and enhance the work experience

Researchers from Nanyang Technological University and EM Lyon have published a new Journal of Marketing study that describes how, under certain conditions, customer interactions can rejuvenate service employees. Researchers from Nanyang Technological University and EM Lyon have published a new Journal of Marketing study that describes how, under certain conditions, customer interactions can rejuvenate service employees. Economics & Business Phys.org – latest science and technology news stories