‘The customer isn’t always right’: north Wales chef loses appetite for difficult diners

‘The customer isn’t always right’: north Wales chef loses appetite for difficult diners

Restaurants, Chefs, Wales, Food, UK news Business | The Guardian

​Andrew Sheridan is one of a number of chefs who say complaints and threats have severed the trust between restaurants and customersRestaurant owners are abandoning the age-old “customer is always right” maxim because too many diners try to get freebies through threats, making malicious complaints and underhand tricks.Andrew Sheridan, cited as “one of the finest chefs north Wales has ever produced”, said he was tired of customers “trying it on”. Continue reading… 

Andrew Sheridan is one of a number of chefs who say complaints and threats have severed the trust between restaurants and customers

Restaurant owners are abandoning the age-old “customer is always right” maxim because too many diners try to get freebies through threats, making malicious complaints and underhand tricks.

Andrew Sheridan, cited as “one of the finest chefs north Wales has ever produced, said he was tired of customers “trying it on”.

Continue reading… 

Leave a Reply

Your email address will not be published. Required fields are marked *